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Software quality evaluation method considering decision maker’s psychological behaviors
Yanhao SUN, Wei XU, Tao ZHANG, Ningxin LIU
Journal of Computer Applications    2022, 42 (8): 2528-2533.   DOI: 10.11772/j.issn.1001-9081.2021060999
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Aiming at the lack of consideration of the psychological behaviors of decision makers in software quality evaluation methods, a TOmada de Decisao Interativa e Multicritevio (TODIM) software quality evaluation method based on interval 2-tuple linguistic information was proposed. Firstly, interval 2-tuple linguistic information was used to characterize the evaluation information of experts for software quality. Secondly, the subjective and objective weights of software quality attributes were calculated by subjective weighting method and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) respectively. On this basis, the comprehensive weights of software quality attributes were obtained by combined weighting method. Thirdly, in order to better describe the psychological behaviors of experts in the process of software quality evaluation, TODIM was introduced into software quality evaluation. Finally, the method was used to evaluate the software quality of assistant dispatcher terminal in high-speed railway dispatching system. The result shows that the third assistant dispatcher terminal software provided by the railway software supplier has the highest dominance value and its quality is the best. The results of comparing this method with the regret theory and Preference Ranking Organization METHod for Enrichment Evaluations (PROMETHEE-II) show that the three methods are consistent in the selection of the best quality software, but the overall rankings of the three methods are somewhat different, indicating that the constructed method has strong superiority in describing the interaction between multiple criteria and the psychological behaviors of decision makers.

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